Trusted & Regulated

Compliance & Credentials

Express Living is the trading name of LDN Express UK Ltd. These are the schemes and registrations that protect your money, your deposit and your data when you work with us.

Client Money Protection

Rent and other money we hold on your behalf is protected by Client Money Protect. If we were ever unable to return it, you could claim compensation through the scheme.

Scheme
Client Money Protect
Membership no.
CMP014663
Valid until
2 November 2027

Property Redress Scheme

If we can't resolve a complaint between us, you can take it to the Property Redress Scheme for a free, independent review. The scheme is authorised by the Ministry of Housing, Communities & Local Government.

Scheme
Property Redress
Membership no.
PRS040273
Valid
21 June 2026 – 20 June 2027

Tenancy Deposit Protection

Every tenant deposit we manage is protected with the Tenancy Deposit Scheme (TDS), a government-authorised scheme, for the whole tenancy.

Scheme
Tenancy Deposit Scheme (TDS)

Data Protection

We handle landlord and tenant information in line with UK GDPR and the Data Protection Act 2018, and we're registered with the Information Commissioner's Office as a data controller.

Regulator
Information Commissioner's Office (ICO)

Insurance

We're insured as a residential property managing agent, so you're covered if something goes wrong — from a mistake in our work to an accident at your property.

Professional Indemnity
up to £100,000
Public Liability
up to £2,000,000
Employers' Liability
up to £10,000,000
Policy no.
CHBS4967032XB
Insurer
HDI Global Specialty SE and Great Lakes Insurance UK Limited
Arranged by
Chiswell Insurance
Valid until
13 April 2027